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Wahiawa General Hospital welcomes your comments. Patient issues and/or comments relating to specific departments will be sent to the appropriate department manager to address accordingly. Your feedback will be shared with both Administration and our Quality Improvement Committee to help provide you with the quality service you deserve.
In addition, please give us your thoughts about our Web site, facility, equipment, or services. We look forward to hearing from you.
Most patient concerns can be handled by Wahiawa General Hospital’s staff as they occur. Our staff is encouraged to promptly resolve these concerns to the best of their ability. If additional assistance is needed, the Patient Advocate serves as a liaison between the patient, their family and the hospital. The Patient Advocates job is to clear up questions or concerns, investigate and follow-up on those issues, as well as to pass along compliments.
To reach the Patient Advocate while you are in the hospital, please dial extension 149. From outside the hospital, you may call (808) 621-4149. The Patient Advocate is available Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours, on weekends or holidays, assistance is available by calling the hospital operator internally at “0” or externally at (808) 621-8411, and ask for the Hospital Nursing Supervisor. We will fully investigate all concerns as soon as they are received.
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Copyright 2001, Wahiawa General Hospital
128 Lehua Street
Wahiawa, Hawaii 96786-2036