Wahiawa General Hospital
 
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Contact Us at Wahiawa General Hospital

Wahiawa General Hospital welcomes your comments. Patient issues and/or comments relating to specific departments will be sent to the appropriate department manager to address accordingly. Your feedback will be shared with both Administration and our Quality Improvement Committee to help provide you with the quality service you deserve.

In addition, please give us your thoughts about our Web site, facility, equipment, or services. We look forward to hearing from you.

Phone

Main Switchboard: (808) 621-8411 (24hr/day)

Fax

(808) 621-4451

Postal Mail

Wahiawa General Hospital
128 Lehua Street
Wahiawa, HI 96786
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E-mail

General Information: ContactUs@wahiawageneral.org

 

Most patient concerns can be handled by Wahiawa General Hospital’s staff as they occur. Our staff is encouraged to promptly resolve these concerns to the best of their ability. If additional assistance is needed, the Patient Advocate serves as a liaison between the patient, their family and the hospital. The Patient Advocates job is to clear up questions or concerns, investigate and follow-up on those issues, as well as to pass along compliments.

 

To reach the Patient Advocate while you are in the hospital, please dial extension 149. From outside the hospital, you may call (808) 621-4149. The Patient Advocate is available Monday through Friday from 8:00 a.m. to 4:30 p.m. After hours, on weekends or holidays, assistance is available by calling the hospital operator internally at “0” or externally at (808) 621-8411, and ask for the Hospital Nursing Supervisor. We will fully investigate all concerns as soon as they are received.

 

Other Resource Numbers

State Department of Health

Office of Healthcare Assurance

601 Kamokila Boulevard

Kapolei, HI 96707

808-692-7420

Mountain-Pacific Quality Health Foundation

3404 Cooney Drive

Helena, MT 59602

800-497-8232

406-442-4020

Center for Medicare and Medicaid Services

75 Hawthorne Street, 4th Floor, Suite 401
San Francisco, CA 94105
Tel: 415-744-3628
Fax: 415-744-3771
Hours: 8:00 a.m.-4:30 p.m.
Website: www.cms.hhs.gov

The Joint Commission

One Renaissance Blvd.

Oakbrook Terrace, IL 60181

Tel: (800) 994-6610

Email: complaint@jointcommission.org

Website: www.jointcommission.org

 

                                                   


Copyright 2001, Wahiawa General Hospital
128 Lehua Street
Wahiawa, Hawaii 96786-2036
Phone: 808-621-8411